We contribute to a sustainable society by providing innovation and reliable solutions for our mining and industrial customers.
VISION STATEMENT
Delivering Quality and Value with Exceptional Service.
Our Mission
Our Mission is to supply innovative and sustainable solutions that improve the lifecycle performance of our customer’s equipment. We aim to provide exceptional customer service through an empowered, talented and responsive team who operate in a safe, productive and supportive workplace
Delivering Quality and Value with Exceptional Service
Why HEPI
Customer-Centric Excellence
At HEPI, our commitment is clear – we put our customers first. Your success is our priority, and we go above and beyond to ensure your needs are not just met, but exceeded. Experience the difference of a partnership where your satisfaction is at the forefront.
Innovative Precision and Unmatched Quality
Elevate your operations with HEPI's unparalleled commitment to quality and innovation. Our products are not just components; they are precision-crafted solutions that set new industry standards. Embrace cutting-edge technology and reliability that redefine excellence.
Optimized Total Cost of Ownership
Choose HEPI for a smarter investment. Our solutions are designed not only for peak performance, but also with a keen eye on cost efficiency. Experience a lower total cost of ownership without compromising on quality, ensuring a sustainable and profitable partnership.
Providing Customers with a Superior Alternative to Many of the Traditional OEM Channels
Company Overview
HEPI is a global leader in aftermarket parts, components, and solutions for the mining and heavy industries. Since 2006, we’ve been dedicated to helping customers maximize equipment performance, reduce operating costs, and improve safety outcomes through advanced engineering, manufacturing, and service excellence.
With operations across North America, Latin America, Africa, and Australia, HEPI combines deep regional expertise with the scale and reliability of a wholly owned subsidiary of Hitachi Construction Machinery (HCM). This partnership provides our customers with unmatched financial stability, global reach, and access to world-class innovation.
Our six Global Engineering Centers drive continuous improvement and innovation across every product line, supported by more than 1,300 associates worldwide, including over 100 field service and sales professionals dedicated to customer success.
Our Commitment to Safety
At HEPI, safety is our top priority. Our goal is simple yet vital:
To ensure every person returns home safely, every day.
Through proactive training, disciplined processes, and a culture of accountability, we create and sustain safety excellence across all operations.
Our Promise
Every solution we deliver is guided by a singular mission , to empower our customers to operate smarter, safer, and more efficiently.
With the strength of Hitachi Construction Machinery behind us, HEPI continues to lead the way in reliability, performance, and global support for the mining industry.
The Divisions that Power HEPI
Expertise
Our divisions offer solutions in support of mobile surface mining equipment, fixed plant crushing and minerals processing equipment, cooling solutions and more! At HEPI, we provide our customers with a superior alternative to many of the traditional OEM channels by responsively delivering innovative solutions that award the customer with the lowest total cost of ownership.
MINING SOLUTIONS
Leading supplier of replacement parts and components for haul trucks, electric shovels and excavators
Crushing Solutions
Fit-for-purpose crusher liners, parts and service
Cooling Solutions
Complete range of cooling solutions-industrial radiators, bar and plate radiators, charge air coolers, and oil coolers, designed for extreme temperatures and heavy-duty cycles.
Dom-Ex
Dom-Ex used and remanufactured parts are rebuilt to meet or exceed OEM specifications. Engines, transmissions, and drive components are available for immediate shipment.
Engine Solutions
High-Horsepower diesel engines known for reliability and quality
Engineering Machine Shop Services
Offering a wide range of high-precision CNC machining, fabrication and manufacturing for numerous commercial applications