In July 2019, H-E Parts Crushing Solutions opened a new workshop in Orange, New South Wales, Australia. The workshop is strategically located to provide support to New South Wales customers from various mine sites and quarrying operations. A workshop in the region will provide customers access to a local service team with the ability to repair critical components locally, as well as mobilize site service teams quickly. The workshop will allow H-E Parts to offer faster turnaround of repairs, quicker and cheaper mobilization for site services and the ability to hold critical spares in the region. Gordon Fogwill, VP Global Crushing Solutions stated that “the new facility will provide our customers with elevated service levels and support, combined with our high-quality products which H-E Parts have become synonymous in the industry with”.
The local team in Orange offer fixed and mobile minerals processing plant asset management for the entire scope of on-site maintenance support work covering; assembly, installation, commissioning, diagnostics, shutdowns, breakdowns and plant upgrades. Planning, technical support and engineering are also conducted in-house, which allows H-E Parts to provide a full-service support package for the entire asset life-cycle.
H-E Parts can also provide project management, planners, supervisors, service specialists/technicians and tradespeople for turn-key installations, maintenance shutdowns or failures, and provide preventative maintenance proposals and major refurbishment work globally. H-E Parts also offer 3D scanning and engineering services for redesign and optimization of plant. All site personnel are inducted to client and site requirements and arrive at site with specialized tooling and logistical support.
All H-E Parts service technicians are experienced, qualified and can competently supervise, work alongside the client’s labor force or conduct all work independently to suit the requirement. Specialist services include:
- Fixed and mobile plant installation and commissioning
- Fixed and mobile plant preventative and corrective maintenance
- Fixed and mobile plant shutdowns, breakdowns and upgrades
- Crusher, sizer, feeder and screen repairs (and component repairs)
- Crusher liner change-outs
- Chute and skip refurbishment and relines
- 3D design, build, supply and install customized wear solutions
H-E Parts places priority on quality to ensure we meet or exceed clients’ expectations in design, products, services, and solutions globally. Quality and compliance is an integral part of what we do at H-E Parts, and as such, we regularly review and improve our policies and practices to reflect this.
Branch address: 23-25 Kenna Street Orange, NSW 2800 and the team can be reached on 1300 057 561.